Drop-off and collection at the shop
Full service
£29.50
Drop your vacuum off at 46 North Street and collect it from the shop.
- Drop off and collect at 46 North Street
- We let you know when it's ready
- Invoice when you collect
Bright Ideas, 46 North Street, Wetherby
Vacuum repairs and servicing in Wetherby
Lost suction, hair wound round the roller, or a vacuum that has stopped working? Drop it into our shop on North Street and we'll give it a full service or assess the fault. You'll know the price before we start, and nothing is repaired until you've approved the exact total.
Drop-off and collection are at our shop on North Street. We don't collect vacuums from homes.
When to get in touch
Common reasons people bring a vacuum in
We won't guess the fault from a description. We look at your vacuum first, then tell you what we found and what it would cost.
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Losing suction
Suction can drop for several reasons, from a blockage to a worn part. We'll check it properly before suggesting a service or a repair.
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Hair wrapped round the roller
Long hair and carpet fibres wind tightly round the brush roller. Clearing it is part of every full service.
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Stopped working
If it won't switch on or cuts out, start with a repair assessment. You'll get an itemised quote before anything is repaired.
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Due a routine service
Still working but not at its best? A full service gives it a thorough clean, unblock and roller clear-out.
Vacuum servicing
A full vacuum service at our Wetherby shop
A full service is a thorough clean-up for a vacuum that still works but isn't performing as it should. Drop it off at the shop and pick it up when we let you know it's ready.
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Every full service includes
What we do
- A full clean
- Unblocking
- Removing tangled hair from the roller
- A complimentary vacuum freshener, if you'd like one
- Fragrance-free care if you'd rather not have it
Parts and additional repair work are quoted separately, and we only go ahead once you've approved them.
Vacuum cleaner repairs
Not working properly? Start with a repair assessment
If your vacuum has a fault, we assess it first rather than guess. You then get an itemised quote for the parts and labour, and the repair only goes ahead if you approve the exact total.
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Dropped off at the shop
Repair assessment
£15
We find the fault and quote for parts and labour.
- Itemised quote before any work
- No repair without your approval
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If you go ahead
Repair labour
From£29.50
This includes the £15 assessment, so you don't pay for it twice.
- Parts quoted separately
- Exact total agreed before work starts
What a repair could cost
Here's how the numbers add up for an approved repair, using a £12.50 part as an example. Your own quote will list the actual parts and labour for your vacuum.
| Repair labour, including the assessment | £29.50 |
|---|---|
| Replacement part (example) | £12.50 |
| Total | £42.00 |
If you decide not to go ahead
That's fine. The £15 assessment is still payable and your vacuum is ready to collect from the shop. This doesn't affect your statutory rights.
Service and repair together
If your vacuum needs both, you pay for the service once, then only the extra repair labour and any parts. Nothing is charged twice.
How it works
From drop-off to collection, step by step
Bring your vacuum into the shop, tell us what's wrong, and we'll take it from there.
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Step 1: Drop it off at the shop
Bring your vacuum to 46 North Street, Wetherby, with its head, tools and, for a cordless model, its charger.
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Step 2: Tell us what it's doing
Lost suction, a tangled roller, not switching on, or just due a service. We agree whether it needs a service or an assessment.
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Step 3: We service it or assess the fault
Your vacuum gets the agreed service, or we look at it properly to find out what's wrong.
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Step 4: You get an itemised quote
If it needs a repair, we list the parts and labour so you can see exactly where the money goes.
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Step 5: You approve the exact total
No repair work starts until you've said yes to the final figure.
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Step 6: Collect it from the shop
We let you know when it's ready, and you pick it up with an invoice.
Where to bring it
Drop-off and collection at our Wetherby shop
Bring your vacuum to Bright Ideas, 46 North Street, Wetherby, LS22 6NR. Drop-off and collection are at the shop only: we don't collect vacuums from homes.
If you'd like to check something before you come in, call the shop or send us an enquiry using the form below.
FAQs
Vacuum repairs in Wetherby: your questions
Straight answers about prices, drop-off, and what happens if you decide not to go ahead.
How much does a vacuum service cost?
A full service is £29.50 when you drop your vacuum off at our Wetherby shop. Parts and any extra repair work are quoted separately.
What's included in a full service?
A full clean, unblocking, and removing tangled hair from the roller. We'll add a complimentary vacuum freshener if you'd like one, or keep it fragrance-free if you'd rather not.
My vacuum has stopped working. What happens next?
Bring it in for a £15 repair assessment. You then get an itemised quote. If you approve the repair, the assessment is included in the repair labour, which starts from £29.50 plus parts.
What if I decide not to go ahead with the repair?
The £15 assessment is still payable and your vacuum is ready to collect. This doesn't affect your statutory rights.
Do you collect vacuums from home?
No. This is a drop-off service, so you bring your vacuum to the shop on North Street and collect it from there when it's ready.
What should I bring?
The vacuum with its floor head and tools, and the charger and battery for a cordless model. Knowing the make and model helps too.
Can you work on my make and model?
Send us the make and model using the enquiry form, call us, or bring it in, and we'll tell you whether we can help before anything is booked.
Bright Ideas, Wetherby
Ready to get your vacuum sorted?
Drop it into the shop on North Street, or send us a few details first and we'll get back to you. You can also call us on 01937 585646.
Bring with you
- Your vacuum, with its floor head and tools
- The charger and battery for a cordless model
- The make and model, if you know it
- What's wrong with it, or that it's due a routine service